KB article error

[hemaprabhakaran]

Hello,

I am getting the error message ''Execute operation on Glide API" while opening a KB article under Knowledge base. Below are the screenshots attached. Due to this I'm unable to update or post any comment in any of the knowledge article. We do not find post option as well to post any comment. Please check and do the needful. Also note I'm an admin and have the necessary access so this is not an access related issue.

Thanks

[Tanushree Maiti]

Hi @hemaprabhakaran 

Refer these articles.:

 How to fix the red popup "... must declare a cross scope access privilege" errors

Securing an application using Cross Scope Access, Application Access Settings & Restrict Table Choic...

Also check https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819770