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01-22-2025 02:32 AM
Hi community,
I created a catalog variable on a record producer. I want to include in its label a hyperlink. But so far, I can't cause it shows up as plain text. Any tips?
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01-22-2025 02:16 PM
Hi @GanzertM try to use rich text label type variable and see if that works.
Please mark my answer correct and helpful if this works for you.
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01-22-2025 02:16 PM
Hi @GanzertM try to use rich text label type variable and see if that works.
Please mark my answer correct and helpful if this works for you.
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01-22-2025 02:25 PM
You may need to create a custom widget to achieve this. Alternatively, you can add Instruction text from the Annotation tab.
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01-22-2025 07:29 PM
This is not possible.
2 ways
1) Use Custom variable and use Widget to show the link in portal and UI macro to show link in native
OR
2) Use Rich text variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader