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Forum Posts

Unlink ServiceNow account

Hello, I no longer work at my former employer ICF, that I have an linked account with. I would like to make sure that my current account with the email address aonejones1@hotmail.com.Has all of my certifications in it, along with the achievements. Pl...

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Andre241 by • Tera Contributor
  • 2591 Views
  • 8 replies
  • 2 helpfuls

Resolved! Micro Exam Tips

I'm currently on career journey, any advice when writing micro exams?

Sizwe06 by • Tera Contributor
  • 4028 Views
  • 6 replies
  • 3 helpfuls

Report For All Open RITM Tickets

How do I create a report in ServiceNow to give me all open RITM tickets where all their associated TASK tickets are closed. I don't even know where to start because I have never created something like this before therefore I don't have a screenshot o...

msekla by • Tera Contributor
  • 1987 Views
  • 4 replies
  • 0 helpfuls

Resolved! "Tabs within Tabs" for Dashboard

Hello ServiceNow Community, I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management...

Jmelendez by • Tera Contributor
  • 3752 Views
  • 5 replies
  • 1 helpfuls

Resolved! Compose Email Table

I was looking for a table for compose email in order to use its form , any one who knowsthe name of the table

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ITOC

How do I get my head around servicenow IT Operations community

Abi-RD by • Tera Contributor
  • 1944 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to add multiple items in Question Choice?

Hi,We have a variable type select box Report Name. And we need to add more than 20 Question Choices.How can I add it via import? 

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Community Alums by Community Alums •  
  • 3446 Views
  • 5 replies
  • 6 helpfuls

Resolved! Realistic expectations on getting my CSA? - A non-tech person

All, I'm a technical recruiter of 25 years.   I do NOT code.   However, I have a good solid foundation and do enjoy playing w/ sw settings and such and feel configuration is something of interest to me.   I'm currently unemployed and can devote daily...

mewiley by • Tera Contributor
  • 5776 Views
  • 12 replies
  • 2 helpfuls

How to trigger two Sys_notification with the same event

Hi,   I'm trying to send 2 different sys_notitification by triggering a same event but i am unable to. Just like how we can send 2 different email notifications through the same event when the weight is same for both email notifications. In my case, ...

How to manually send survey from incident

We are looking for ways to increase survey completions, and my boss has tasked me with this. Part of this is setting up a way to manually send the survey. I am thinking the best way to do it is to set up a form button that I can send the survey to th...

Brent Cox by • Giga Guru
  • 1683 Views
  • 3 replies
  • 0 helpfuls

Resolved! Disable Discuss button for itil users.

Hello Everyone,When will 'Discuss' button visible on incident form because it is not visible for every recordAnd how we can disable it from the incident form for itil users. 

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