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Provider Notifications when someone is mentioned in a comment

Hi everyone,      I hope you are doing well. Currently, I am looking for some help in this topic about how to configure provider notifications (the bell icon) to notify when someone is mentioned @ in work notes, for example, in the work notes of a pr...

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RamVal by Tera Expert
  • 1552 Views
  • 5 replies
  • 2 helpfuls

Resolved! Difference between CSA and CIS - Event Management

Hello Could tell me, if there is a significant difference between the salary of one person with the CSA experience and another with CSA experience and in addition CIS - Event Management experience?

danyrn11 by Tera Contributor
  • 1080 Views
  • 2 replies
  • 2 helpfuls

Resolved! List of all fields?

Is there a list out there of all the fields in ServiceNow forms, with a brief summary of what their intended OOTB use is? I can usually, but not always find something by searching Community, Developer, and Documentation, but it would be nice to just ...

Resolved! PA Job Executions | Run As

Hi, Could anyone help me understand the "RUN AS" field within the PA Job Execution form? The way I see it, only users with the appropriate role can access Job Executions, hence, I don't understand why they should pick a different "role/person" to run...

Resolved! Scoped Applications or Spokes

Hi, I have recently finished the Fow Designer training and I got stucked with a phrase that I am struggling to decode: "When a scoped application contains Flow Designer content dedicated to a particular application or record type it is called a spoke...

Resolved! Flow Designer: Configuring Vs Customizing

Hi, It's been some time now since I got to understand the importance of remain vigilant on Customization. I am almost become myself a fan of Configuration and make my customers think twice before asking customizations that do not bring real value to ...

Resolved! Notifications: Flow Vs "Traditional" setup

Hi, I have recently completed the Flow Designer training and the new knowledge is now challenging the old one, so I still need some more pieces of the puzzle to get to the "eureka" moment... BEFORE this training all I knew aboyt notification was the ...

Resolved! Subflows | To update or not to update

Hi, I have recently completed the Flow Designer trainign and I am fascinated with subflows leverage capacity. I couldn't avoid jumping into the conclusion that once a Subflow is Activated and starts being used by other people it shouldn't be updated/...

Unique rows in a multi row variable set

Hi, does anyone know if there is a way to set each row in a multi row variable set to be unique? I have a catalog items that uses a MRVS which currently has two fields per row.  I need to ensure that each row that is added is unique.  I can set 'uniq...

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CCZMAX1 by Mega Sage
  • 1118 Views
  • 1 replies
  • 2 helpfuls

Resolved! onBefore script transform map

Hello,I am trying to load data, but after the transport map there's an error. Can you please help to check my script there's an error variable is not defined. Code: (function runTransformScript(source, map, log, target /*undefined onStart*/ ) {     /...

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Vengeful by Mega Sage
  • 1488 Views
  • 8 replies
  • 2 helpfuls