Hi all,
I am looking for a way to show the "affected users" location under the location coloum on the incident table
The users location is pulled in from AD but I would like the field above to show the affected users location
any ideas?
Hello,
Follow this method, no coding is required.
1) Go to 'List layout'
2) Do dot walking of caller field, in my case it is caller in your case it is affected user.
3) Add 'Caller.location' field by doing dot walking and click Save
4) If you don't see field by default then click on 'Settings' icon
5) Click on 'reset to column default' and click save then field will appear.
Hello,
Follow this method, no coding is required.
1) Go to 'List layout'
2) Do dot walking of caller field, in my case it is caller in your case it is affected user.
3) Add 'Caller.location' field by doing dot walking and click Save
4) If you don't see field by default then click on 'Settings' icon
5) Click on 'reset to column default' and click save then field will appear.
