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09-08-2024 03:53 AM
Hello all,
Using a business rule, a custom field is populated with configuration item class on change request once a change request is submitted.
So, now my requirement is if the configuration item class is Windows Server, I have to show up another custom field and make it mandatory.
Can someone help me how to do this?
Regards,
Lucky
Solved! Go to Solution.
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09-08-2024 04:15 AM - edited 09-08-2024 04:17 AM
This is simply a UI Policy or onLoad Client Script on the change_request table, after the other custom field has been added to the form. Use reverse if false on the UI Policy, or an else block on the Client Script to make the other custom field (not mandatory and) hidden.
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09-08-2024 04:15 AM - edited 09-08-2024 04:17 AM
This is simply a UI Policy or onLoad Client Script on the change_request table, after the other custom field has been added to the form. Use reverse if false on the UI Policy, or an else block on the Client Script to make the other custom field (not mandatory and) hidden.
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09-08-2024 06:22 AM
Thank you Brad.
I did not get this to my mind 🙂
Regards,
Lucky