I decided to test the functionality of CSM using PDI.I thought about installing a plugin, but I couldn't decide which one was needed for case management from the large number of plugins displayed...I remember that there used to be something like a CS...
Hello, Within ESC, some widgets have a tooltip when you hover over them like below: How can I apply this to other widgets like Quick Links so that when you hover over them it displays a short description of the link? Thanks,
In the Service Portal, I'm trying to add an attachment to my case. But when I click on the Paper Clip icon, nothing happens. I have the admin role.
I'm trying to move an existing claim workflow into ServiceNow. In our old system a user starts the request and the entire form is visible. Steps to be completed later in the workflow are not writable but can be seen. Once the writable fields a...
I created a custom table called 'Report Name'. Then create a catalog item. One of the field is a List Collector.In the catalog item, I have a requirement that when user select an Application (Select box) sample Fiori, in the Report Name (List Collect...
Hi allIn the Flow Designer you can select a template in 'create catalog Task' with which variables are finally displayed in the SCTASK. I would like to deliver the desired template in a variable in the subflow via the flow inputs so that I can use di...
Hello, Does anyone know how to add a field decoration as seen below? regards, Misgana
I'm currently customizing the Generic Request form in ServiceNow, and I need assistance with dynamically showing/hiding and making a field mandatory based on another field's value. In the Generic Request form, users select a Configuration Item from a...
Hi! I just created an account on this site, and this is my first post. Please let me know if there is a more appropriate place to post this question. I have just started working on my first dashboard, and it looks like there is a dizzying array of ...
When I Impersonate other users I dont get the Servicenow dashboard by default on impersonator profile. How to enable it. Has anyone of you assist me?
I have created a service portal page for courses.-Created portal header called Course-When i click on the course, it is redirecting to course page.- When i click on add new course , a record need to be added in the page(created record producer for th...
I have a variable which is Lookup Select Box, but in the Service Portal the choices are not displaying to end users.question=18df04358733b9101e3610283cbb359c ---> sys ID of the question End users view in Service Portal
Hi everyone, we are currently working on implementing email notifications, and we have a requirement to make them bilingual in both English and French. The challenge I'm encountering involves the requested item table. When a user submits a request fo...
I want to modify Type section in new interaction in service operations workspace as i want to add open of "Walk Up" along with other options which are there such as chat , phone etc PLEASE CHECK SCREEN SHOT
Hi, Its a questions regarding ITOM Health (Event Management)How do alerts get grouped together to form a Group of Alerts? for testing can I create a Group of Alerts? thank you