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Hi ServiceNow Admins,I understand that there are costs typically associated with adding System Administrators (admin role) to a user.Does anyone know if there is a cost associated with assigning user roles ending with _admin for a user that already h...
We have 2 windows Mid Servers connected to our ServiceNow production.Do people then use separate mid servers for each non-production DEV/TEST/PREPROD environments?Just means we would need to have windows 8 Mid Servers? or do people install multiple M...
Hi all, I sometimes get the following error message in a red banner at the top "There are multiple UI Policies with the same Order for this field - their run order is" when i try creating UI Policies/ UI Policy Actions. Any thoughts?
Does anyone know of a way to add one user criteria to several items simultaneously?I have not been able to find any posts addressing this question or had any luck on google.Would be a big time saverThanks
Hi, We have a list collector and we need to be determine what item was removed from it in an onchange client script. So for example, if the list has 'A', 'B', 'C' in it and we remove 'A', leaving 'B' and 'C, we need to be able to know that 'A' was re...
Hi All, I'm looking to be able to track the history of each asset, as to who it has been assigned to. I can view this individually by clicking the "Activities" tab on the particular asset, but I need a report to show the history of "All" assets betw...
I need to add instructions for a To-dos Approval Request for a particular catalog item. Every time the item is ordered, approvers need to know exactly which of the products in the item they need to approve. The instructions need to be added to the To...
Example: One user worked on the ticket and put some work notes.. later the ticket was assigned to a different user or a different group. I want to track that data based on work notes and User name. ( Condition: if the X user puts the work notes, I wa...
Hello guys, I would like to know how can I sort below filter by descending.The script is in the "Link Function" of a widget (Time Card Portal Main Container) $scope.timesheetFilter = 'sys_id!=' + scope.data.timesheetId + '^user=' + scope.data.userId ...
Hi all,Which tables will have Demo Data when creating a new instance？ Before submitting a Remove Demo Data request, I would like to know from which tables will Demo Data be removed?
When our end users go to Reports > Create New, and go to select a table form the Table dropdown, they see ALL tables within the platform. Our users don't need to see all those tables and we don't really want them creating or attempting to create rep...
The definition of service commitments is: In ServiceNow, service commitments are agreements between a service provider and a customer that define specific levels of service and support. These commitments ensure that the service provider delivers the ...
Greetings, When I share any of the existing dashboards with a specific user so that they can view/ edit. It takes effect when I test it through impersonation. However, when I create a dashboard from scratch, then share it when a specific user, it al...
I'm a SN knob...no experience. I want to send and email that gets generated on a IBM mainframe to send to Service now so a ticket can be opened in Service Now for responsible group. Specifically, we want to use TMON MQ and send a message to the sys...
I was trying to create a report on average resolution of incidents (12 months) and I also finding out if I can do an interactive filter or somehow be able to create a filter which I can toggle and choose the average resolution time of incident per as...
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