Micro-Certification - Assessment Simulator Task 3 - Create and Comment on a Record

Marium Sani · ‎07-11-2023

I'm working on the Associate Sys admin certification in which I've completed the task steps as instructed, but the validation is failing. How do I get this resolved, kindly help.

Dr Atul G- LNG · ‎07-13-2023

Hi @Marium Sani

Greetings!!

Thanks for sharing the update. Did you try to add comment under worknotes not in additional comments. Hope it solve the issue.

Please mark this response as correct or helpful or then solution accepted if it assisted you with your question.

Regards
Atul G.
Learn N Grow With Atul G

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View solution in original post

PierreH · ‎05-27-2024

Channel field is empty. Should be "Phone" (Or maybe "Email"...)

BiancaK · ‎07-13-2023

Hi @Marium Sani

Good luck with completing your Sys admin certification.

My suggestion would be to contact the NowLearning support team. They are usually very helpful and quick to respond to issues like you have mentioned. I have completed a few courses and micro certifications where the validation was not working and I contacted the NowLearning support team and they quickly assisted me.

Here is a link that will help you log a support ticket with the NowLearning team:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787267

All the best.

If my response was helpful please hit the thumbsup / like button.

Thanks

Rahul Talreja · ‎07-13-2023

Hi @Marium Sani ,
Can you please share the screenshot of the task question?

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

AndrewDV · ‎05-21-2024

This affects me too. I too have added a comment not additional information, and am being filed on it.

swaminathanC · ‎05-22-2024

Same Here, the Content has been posted on work notes, still validation is failed. Attaching the screenshot for review

First image on the Validation Failed!

Second Image for multiple Work notes Iterations

Please help!