MS Teams and ServiceNow: How to post to existing Teams channel from and INC record ?

[Nenad Berbatovi]

Hi,

We finished MS Teams integration. Now we're able to start a MS Teams chat discussion from ServiceNow INC record.

I would like to know:

1. is it possible to post to the existing MS Teams Chat from my INC record?

2. is it possible to post to the existing MS Teams Channel from my INC record?

Best regards,

Nenad