Next Experience UI- How we can disable system theme and set any other color theme default for users

Jatinder_singh
Tera Contributor

‎01-13-2023 12:37 PM

Hi Everyone, 

 

Can I remove the system theme or make it non-selectable? 

 

TIA.

 

 

Jatinder_singh_0-1673641905074.png

 

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kmohammed
Kilo Guru

‎01-13-2023 06:43 PM

It is possible to remove the system theme or make it non-selectable in ServiceNow, but the exact steps to do so will depend on the version of ServiceNow that you are using.

Here are a few options to consider:

  1. You can disable the system theme by modifying the UI Theme record in the System UI > UI Themes table. You can change the "Active" field to "false" to disable the system theme.

  2. You can also create a new UI Theme record that is set as the default theme, which will prevent users from selecting the system theme.

  3. Another option is to edit the UI page that renders the theme selection UI, and remove the option for the system theme.

  4. If you want to remove the system theme altogether, you can remove the system theme plugin, however this is not recommended as it may cause other functionalities to break.

Please note that these options may vary depending on the version of ServiceNow that you are using, and also note that changing the OOB functionalities may cause other functionalities to break. It is recommended to test these changes in a development environment before applying them to production. Also, be careful when modifying or disabling any of the OOB functionality as it may affect the overall functionality of the instance.

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