PDI instance for completing ServiceNow System Administrator Capstone Project

[deborahsant]

For completing the Capstone Project which is part of the ServiceNow System Administrator course, instructions were given to request a PDI.  Unfortunately, the PDI does not allow for system administration work.  It's set up for only developer functions.  Where do I go to get the correct instance to complete the course work for a ServiceNow System Administrator?  

Taken from the Capstone module:

TIA!

Deb S.

[Dr Atul G- LNG · Accepted solution]

Hi @deborahsant 

Greetings!!

Hope you’ve received the PDI. If you’re unable to see much detail on the PDI, it’s likely because of the current user role.

Here’s how to fix it:

1. Go to the ServiceNow Developer Site.

2. Log in to your account.

3. Click on your profile (usually found at the top-right corner).

4. On the left-hand side, select Change User.

5. Switch the user role from Creator to Admin.

6. Save the changes.

7. Log out of your PDI and log back in.

[deborahsant]

I tried that before, but there is no option to "Change user". I opened everything to see if I could do that and nothing.  See attachment.

[deborahsant]

I finally found it.  It wasn't where I thought it would be but I was able to change roles.  Thanks!

[shivamjwell]

The Capstone Project can be completed on your Personal Developer Instance.