Pin icon doesn't show up in sidebar discussion

[jarago]

Hello,

I'm having trouble with the header in my instance. When I click sidebar discussions the pinned icon/ image only appears when I hover over it. I want it to be visible so others can see. I don't have this problem with the help icon. Any tips? 

Thank you!

[GarrettCh · Accepted solution]

Hey Jarago,

Unfortunately I was having this same issue after we applied our brand theming to the platform. After searching through theming pages we have come to conclusion that the icon styles share the same styling as your favorites data pill star. We were unable to locate the exact property, and have come to a conclusion that its not available to change. We also had a case with SN and they are unable to support the custom themes. Reading similar articles it talks on how VA is unable to change besides through theme builder, so leads to thinking sidebar discussion is the same. They suggest to put an enhancement in for control over features like sidebar. Hopefully this helps!

If any SN UI experts are able to determine what property controls the ".sn-collab-chat-menu-header .sn-collab-chat-menu-header-actions .collab-chat-menu-action" element. That would be the property to change.

[GarrettCh]

To add more after troubleshooting further. We recently updated to Washington DC in our DEV instances. They did update theme builder, so was hoping that this would also update the components configuration. This is still unable to be edited. What I have found is that Sidebar discussion is a widget from the plugin. This lives on the widget table according to Next Experience Inspector, but does not have a record ID. Leads to believe that this is not editable and takes on some styling from the Polaris theme sheet.

[Dr Atul G- LNG]

Hi @jarago 

Greetings!!

It's OOTB functions and try to refresh the instance or try to add item under that.

Please mark my answer helpful or solution accepted if it serves the purpose.

Regards

Atul G