Query regarding the ServiceNow CSA certification exam.

AishwaryaDhule
Giga Contributor

14 hours ago

Hello everyone,

I have a query regarding the ServiceNow CSA certification exam.

I am currently working with a ServiceNow partner company. Based on my understanding, employees of partner organizations may be eligible for certification vouchers or discounted exam pricing. However, when I try to register for the exam, it still shows the full exam fee of USD 300.

Additionally, we have been informed that certification vouchers would be provided, but we have not received them yet.

Could someone please clarify:

  1. Why is the exam still showing the full USD 300 fee for a partner company employee?
  2. Are there any eligibility requirements or account settings that need to be completed before voucher benefits are applied?
  3. Is there a delay in voucher distribution, or is there a specific process we should follow to receive them?

Any guidance or suggestions from the community would be greatly appreciated.

Thank you!

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6 REPLIES 6

Srikanth_9
Mega Sage

8 hours ago

Hi @AishwaryaDhule,

 

Did you raise a request for Partner Portal Access? 

If approved, then only you will be able to see 0 USD. Else, check with your manager/concerned person so that they'll help you to get access. 

 

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.
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yashkamde
Mega Sage

7 hours ago

Hello @AishwaryaDhule ,

 

Make sure you clarify your situation :

1) Confirm partner eligibility :

(Check with your company’s Partner Portal administrator to ensure your account is correctly linked to the ServiceNow Partner Program.)

2) Verify Now Learning profile :

(Log in to Now Learning with your corporate email and confirm that your profile reflects your partner company affiliation.)

3) Check voucher distribution process :

(Certification vouchers are distributed internally by training or enablement team)

4) Wait for voucher assignment :

(Even if you are eligible, the exam registration system will show the full USD 300 fee until a voucher code is applied at checkout.)

 

Also I have passed CSA. I would be happy to share my experience on my journey throughout preparation :

 

Refer this :

ServiceNow CSA Exam Study Guide 

 

If my response helped mark as helpful and accept the solution.

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