"Tabs within Tabs" for Dashboard

Jmelendez
Tera Contributor

Hello ServiceNow Community,

 

I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management, as well as stabilization efforts. Given the project's multi-wave nature and the diverse reporting locations across ministries, I'm seeking guidance on how to enhance organization and navigation within the dashboard.

 

Specifically, I'm considering incorporating tabs within tabs to streamline navigation and improve usability. Below is an example of the structure I'm contemplating:

 

Dashboard:

  • Overall Overview
  • Ministry 1:
    • Executive View
    • Support Desk Dashboard
    • Manager's Dashboard
  • Ministry 2:
    • Executive View
    • Support Desk Dashboard
    • Manager's Dashboard ...
  • Ministry X:
    • Executive View
    • Support Desk Dashboard
    • Manager's Dashboard

I would appreciate insights on the following:

  1. Feasibility of implementing tabs within tabs functionality in ServiceNow dashboards.
  2. Best practices or alternative methods for organizing content and ensuring ease of navigation for end-users across various ministries and user roles.

Your expertise and recommendations on this matter would be greatly appreciated.

Additional information:
I know I could use filters, but my client wants to make sure the dashboard is site specific. 

 

Thank you for your assistance!

 

Best regards,

Joshua Melendez

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @Jmelendez ,

 

it’s not possible to have tabs within tabs. Your pinky option is utilize dashboards and tabs or analytics workspace or tabs.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

5 REPLIES 5

Sujit Jadhav
Tera Guru

Hello @Jmelendez ,

 

I guess it's not possible to have tabs within the tabs. 

Please mark my answer Correct/Helpful, If applicable

 

Thanks & Regards,

Sujit