Record Producer, empty value or ghost record in a field

[Jean-Lou]

Hello, 

On a record Producer, When I change the Company, I have a empty value or a ghost records appearing in a field. Noticable because of the sys_popup button appearing. 

How can I know the Sys_id of the ghost record? and which script is filling this field? 

I did try with session debugger and the web browser console to find what is the script used but without any success. 

Can anyone please help ? 

Regards.

[Aman Kumar S · Accepted solution]

Hi @Jean-Lou ,

You can naviate to "sc_item_option_mtom" and spot the value and see why it is showing as empty, you can verify if the original record has been deleted or was it a junk record in the first place.

[Jean-Lou]

Hi Aman, 

Thanks a lot for this, that helps a lot, I learnt a new thing 🙂 

The value is "True" like a boolean, weird....

Thanks again, I keep investigating.