Report Dashboards load and response times. Any suggestions

923HelpWay
Tera Contributor
 
1 ACCEPTED SOLUTION

Gaurav Shirsat
Mega Sage

Hello @923HelpWay 

1)Dashboard loading takes time due to Heavy Reports (Report takes time to load because of large data fetch)

2)More the Reports in Dashboards also takes time to load.

3)Internet connectivity at user's desk

4)Browser Cache

Some Suggestions:

1) Review your Report Filters.

on which table reports are written and what query on record in applied

2)Use Interactive and Dynamic Filters in Dashboards

3)Avoid heavy Reports in dashboard.

4)Avoid overloading dashboards with too many widgets. Focus on the most critical data. Use Colors Wisely: Make sure color coding is intuitive and helps with understanding trends.

refer below threads :

https://www.servicenow.com/community/platform-analytics-articles/best-practices-reporting/ta-p/23036...

https://www.servicenow.com/community/now-platform-articles/strategies-for-reporting-in-servicenow/ta...

Make Sure below two properties are up to the mark

GauravShirsat_0-1736003952391.png

 

Thanks and Regards

Gaurav Shirsat

View solution in original post

5 REPLIES 5

Thanks Gaurav for the information!  Happy New Year!