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02-19-2025 07:00 PM - edited 02-19-2025 07:01 PM
We receive a requirement that when a Risk owner is from ATK and created a risk, then a risk user from other site like ATM, ATT, etc is tried to search that risk he/she should not able to view it.
Example this risk is for ATK.
When a risk user from ATM is tried to search that in global search and open it, he/she should not able to view the form.
The common role for all our risk users is sn_risk.user
Solved! Go to Solution.
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02-19-2025 07:07 PM
you can use query business rule and restrict the records.
Did you try that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-19-2025 07:07 PM
you can use query business rule and restrict the records.
Did you try that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-19-2025 07:24 PM
No I haven't tried it. Can you give sample query business rule script?
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02-19-2025 07:35 PM
ensure you have query business rule on the table you shared in screenshot.
Example: show records based on some owner field etc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-19-2025 10:13 PM
I created query business rule and it works. Thank you for the idea.