Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Role required to update user schedules and group schedules

Siddhant VSK
Tera Contributor

‎11-26-2023 10:16 PM

Hello Team,

 

Can you please mention what exact role  is required for a user to update or create new user schedules and group schedules in ServiceNow.

Please help .

 

Thanks in advance.

0 Helpfuls
  • 1,406 Views
2 REPLIES 2

Ashish Parab
Mega Sage

‎11-26-2023 10:51 PM

@Siddhant VSK 

admin, schedule_admin and schedule_manager these roles are required.

 

Please mark helpful or correct, if it is applicable for your case.

Thanks & Regards,

Ashish

0 Helpfuls

shloke04
Kilo Patron

‎11-26-2023 11:12 PM

Hi @Siddhant VSK 

Any of the below 2 roles are required to create/update schedule:

 

1. schedule_admin

2. itil_admin

 

Refer to the ACL below for more info on the above roles:

https://dev119228.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=50725e520a0007040075e2085...

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke
0 Helpfuls