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Role required to update user schedules and group schedules

Siddhant VSK
Tera Contributor

‎11-26-2023 10:16 PM

Hello Team,

 

Can you please mention what exact role  is required for a user to update or create new user schedules and group schedules in ServiceNow.

Please help .

 

Thanks in advance.

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2 REPLIES 2

Ashish Parab
Mega Sage
Mega Sage

‎11-26-2023 10:51 PM

@Siddhant VSK 

admin, schedule_admin and schedule_manager these roles are required.

 

Please mark helpful or correct, if it is applicable for your case.

Thanks & Regards,

Ashish

0 Helpfuls

shloke04
Kilo Patron

‎11-26-2023 11:12 PM

Hi @Siddhant VSK 

Any of the below 2 roles are required to create/update schedule:

 

1. schedule_admin

2. itil_admin

 

Refer to the ACL below for more info on the above roles:

https://dev119228.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=50725e520a0007040075e2085...

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke
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