Wrong filters
When applying filters id does not come back with the desired result.
Forum Posts
How to restrict specific IP address to use specific port only in ServiceNow Discovery
Query :- How to restrict specific IP address to use specific port only in ServiceNow Discovery Sometime we have observe that Network devices should use only SNMP protocol, but some of the network devices are responding to SSH port as well, because of...
Outbound Email Properties Configuration To Configure Outbound Email Properties in ServiceNow PDI
Hi ServiceNow SysAdmin Forum I am learning the ServiceNow PDI Learning Course and the activities, steps etc., as provided in the lesson in the learning course at the URL link -> Outbound Email Configuration | ServiceNow Developers I am following the ...
Assistance with allowing external users to self-register
This is my first post; Thanks in advance for any assistance. I am in the NextGen program and am trying to allow Customers to self register to my portal. I can't figure out where the record is after the "customer" fills out the External user Self Re...
Remove existing users from LDAP import and still have them work as local users
I have 175 users that are currently being imported from AD and authenticating based on that account. I need to make sure those users are switched over to local SNOW accounts so they can still access the instances even when their AD accounts are deact...
Resolved! What are the flow states and flow status?
Hello Community team, Can someone tell me the Flow States and Flow Status? Thanks in advance
Authentication to remote instance failed on PROD after turning on MFA setup
Hi, I just turned on MFA on QA and tried to migrate source changes to PROD and got this error message " Authentication to remote instance failed. The error reported was "Method failed: (https://qa.service-now.com/sys_update_set.do?SOAP&displayvalue=a...
Force a user to stay on a page during a guided tour.
Hi Community, I have a requirement where during a guided tour the user should not be able to click to a different page. If there an option, we can set to allow this? Additionally, if it is possible to only allow a user to navigate to the link specifi...
Clone only specific data
Hi All, Could someone please confirm if it's possible to clone only a subset of data from a table to the target instance (e.g., cloning specific records)?
How to restrict the image file to upload in employee profile page when fill exceeds 300 kb
I've been assigned a task to restrict the upload of a profile cover image on the Employee Profile page in the Employee Center if the file size exceeds 300 KB. I'm using the Employee Profile Header widget to implement this functionality. If the file s...
Creating a report for the SOW environment
I need to create two separate reports that show the average time it took for the home page to load.The reports will display information from the "transactions all users" table.One report should examine the SOW environment, and the second report the e...
Mitigated Filed should not be mandatory if state is In Progress and assignment group changes in inci
Hi Team, I am facing a problem. I have field name mitigated and it should be mandatory if state is changed to inprogress. I have written a onload client script for this. But my concern is, when assignment group changes then mitigated field should not...
Guidance Needed for Next Steps in ServiceNow Learning
Hello Everyone,I have been learning ServiceNow for the past six months and recently cleared the CSA and CAD certifications. While I have gained a solid foundation, I am unsure about the next steps to take, particularly regarding integrations and othe...
Feedback Drawer
Where can I locate the results of the written feedback submitted by users via the "Tell us more" option in the feedback draw widget?
Resolved! Duplicate work notes seen by all ITIL users except One
Occasionally, we see duplicate work notes or comments displayed in the activity log of a case. However, there is one user account that never sees duplicate. Can anyone think of a reason why a particular ITIL user account would not see duplicate entr...
