Where can i go to change the Recent Interaction, Recent Incidents link from the caller card? according to SN it says it can show last 7 days, but i would like to change so it shows 30 days in any state.is that possible? If so, where can i change?
Which action enables personalization in a form for the admin role, only?A. Navigate to sys_form_properties.list and set the property glide.ui.enable_personalize_form.admin to true.B. Navigate to Context Menu > Configure > Form Layout and select ‘Ena...
i recently completed System administration course and want to do capstone project challenge ,can any one please guide me through?
If users would like to locate and assign a task to themselves in the Platform, what action could they perform from the list view to make the assignment? (Choose two.)A. Select the record using the check box, then select the Person iconB. Select the r...
Hi all. Not sure how to find a solution to this problem... I have 5 unique catalog items for requesting provisioning services broken into t-shirt sizes XS, S, M, L, and XL.Each catalog item has its own variable set, but each variable set contains the...
The "update_guid" in the update set data contains a sys_id.Which record is this sys_id?Which TBL is it managed in?
Your company is giving all first line workers a special T-shirt as a recognition for their hard work.Management team wants a way for employees to order the T-shirt, with the ability to specify thepreferred size and color. How would you ensure that on...
I was looking at the diff of the data contained in an update set.It looks like the sys_id has been added to the "update_guid_history" field, but what does this field do?
Hello AllOur org is new to service now and have just gone live. We are running into an issue with the problem tickets. When creating a new problem ticket all fields are available to edit.However, when attempting to populate the assigned to field, it ...
hey servicenow i got my instance back then next day it got offline and then today its again in hibernation(instance not waking up)
Hi all. I have 5 catalog items that represent t-shirt size projects (XS to XL). Each contains a variable set with the same fields for each catalog item. However, there are certain fields where example text needs to be different for each catalog item....
This question should be canceled if possible. I found the answer. The default value is set in a field within form builder where the options are defined. In form builder, one of the fields on the form being adjusted is a drop down select box. Four...
I'm trying to understand the logic behind an issue related to Application module visibility rules. A specific role previously had access to the Software Models module. I was asked to remove this role from the list of roles permitted to view the modul...
Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements arethe same for the form and the task routing to the Facilities’ assignment group.For HR, the item...
