ServiceNow Remote Instance Spoke issue
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10-07-2025 09:43 PM
The same issue as in the article below occurred.
I tried the solution suggested in the article above, but I can't check the checkbox even when I click it.
No errors occurred when using the browser's developer tools.
Does anyone know what the cause might be?
The field in question is a string type custom field.
No special attributes or default values have been set.
1 REPLY 1
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10-08-2025 07:35 AM
(In the article about)The "Determines uniqueness" checkbox is disabled for Create or Update Remote Record actions because your local instance cannot enforce uniqueness on a remote system. If you need this behavior, you should first run a Remote Lookup to check if the record exists, and then use a conditional to either create or update it. Uniqueness must be handled on the target instance (e.g., with unique indexes or business rules). I Believe this is reason...applied to you to?
