SSL/TSL Certificate Bulk Upload

Misgana D Dauro · ‎10-02-2023

Hello All,

Am trying to bulk-upload the SSL/TSL Template certificates but it's not allowing it keeps saying "ServiceNow remove sample certificates and retry". Has anyone run into the same issue?

Kind Regards

Misgana D.

Peter Bodelier · ‎10-02-2023

Hi @Misgana D Dauro,

It sounds like you haven't removed the samples which are in the excel template when you download it.

Not sure if it's enough to change these rows, or that you have to delete them entirely.

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Misgana D Dauro · ‎10-02-2023

@Peter Bodelier

Do I need to delete the records in the Excel and replace them before uploading?

Peter Bodelier · ‎10-02-2023

That is correct

Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Dr Atul G- LNG · ‎10-02-2023

Hi @Misgana D Dauro

OOTB SN provides few sample SSL templates. Please remove those and then try to upload new one.

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