Sys_id of itil group type?

[dhinrichs]

Would anyone with an old instance (created around 2011 or so) be able to share the sys_id of the 'itil' group type in your instance?  We recently ran into a problem where the sys_id of the itil group type in our instance didn't match a sys_id in an out of box script include that referred to the itil group type...I'm trying to figure out if sometime long ago someone deleted the out of box itil group type from our instance and created a new one or if somewhere along the line the out of box itil group type had its sys_id changed.

Thanks!

[Ankur Bawiskar · Accepted solution]

@dhinrichs 

here it is -> 1cb8ab9bff500200158bffffffffff62

this is the XML attached

If my response helped please mark it correct and close the thread so that it benefits future readers.

[dhinrichs]

Thanks Ankur, that's the sys_id used in the OOB script include I'd referred to.