System Administrator Expert certification best path

[StephaneDO]

Hello everyone,

I am looking to become a certified System Administrator Expert on ServiceNow and would like to know the best path to follow to achieve this goal.

Are there free options to obtain this certification, or are there required paid lessons and exams? Any information or experiences shared would be greatly appreciated!

Thank you in advance for your help.

[Dr Atul G- LNG]

Hi @StephaneDO 

You  can pick up the Joruney on Now learning for Admin - 

https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id...

It has few courses which help you to understand the platform, also as you stated, there is NO FREE way currently to get these training and vocuher.

This journey will have a good cost , which you need to spend.

Also, recommend , dont be hurry for exam, understand the platform, , do hands on and then go for exam.

If you just want to learn, you can check my Batch 15 Playlist on my Channel, ( link in my signature) and get knowledge free of cost.

[SK Chand Basha]

Hi @StephaneDO 

Start with Welcome to service now along with few micro certs

Enroll for CSA( certified system administrator) 

https://nowlearning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=55f7...

These are available for free. 

Mark it helpful and accept solution!! If this helps you to understand. 

[Community Alums]

Hi @StephaneDO ,

To start with you should take the course Welcome to ServiceNow as SK Chand said.

Then you should go with ServiceNow fundamentals On Demand training- Its free if your org is a partner of ServiceNow. You can also refer to online sources apart from Nowlearning.

https://nowlearning.servicenow.com/lxp/en/now-platform/servicenow-administration-fundamentals-on-dem...

Once you complete the course you can follow the below-

- Read all the materials provided in the on-demand course
   Take notes while studying, as this helps in retaining the concepts better.
- If you feel you haven't fully grasped the concepts, recreate the lab exercises in your Personal Developer Instance.      This hands-on practice will deepen your understanding.

- Talk to individuals who have recently completed the certification. Ask about their experiences, how they prepared, and any strategies they recommend.
- During your revision, keep the blueprint of the certification exam handy. Ensure your revision aligns with the topics and structure presented in the blueprint.

For Examination-

Before you start preparing for the examination, make sure to complete the entire course, including all lab exercises. The lab exercises are crucial as they provide a visual understanding of the concepts covered in the course.

Post CSA you should start learning the courses based on your org needs, like Performance Analytics, Upgrade Essentials, CMDB etc., - these are free and also have micro - certification which is also free.

If my response has resolved your query, please consider giving it a thumbs up ‌‌ and marking it as the correct answer‌‌!

Thanks & Regards,

Sanjay Kumar

[ZacharyF]

Hi Stephane,

From my experience trying to do exactly the same things as you regarding the ServiceNow System Administrator career journey, I can confidently say that there is only 1 case where you will be able to acquire the certifications and complete the training in it's entirety for zero cost. This case is only if your organization has enough learning credits that you are permitted to use that would cover the cost of the 4 specific courses in the journey that require payment to participate in. Otherwise, you will be limited from the 4 courses within the journey that provide you with the certifications and allow you to complete the journey in it's entirety. However, you can still gain a lot of very useful experience and background by doing all of the available courses in the journey for free that I feel as though would still make you an expert, just without the certification to prove this.