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02-11-2024 07:52 PM
Unable to add “Languages” field in the Knowledge Base form in a Lab Instance of ServiceNow.
The languages field has been selected in “Form Layout”.
The languages field has been selected in “Form Design”.
System Properties of glide.knowman.translation.enable_translation_task also set to TRUE.
Solved! Go to Solution.
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02-11-2024 11:10 PM
Resolved.
I had made a stupid mistake. It should have been "true" in lower case. The allowed me to populate the field "Languages" on the knowledge base form.
But, then I could not see a list of language choices.
Next, I needed to add Type "List"
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02-11-2024 08:52 PM
Hi @PAWANK
Can you share the screenshot for the form and your configurations.
Aman Kumar
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02-11-2024 09:32 PM
Please find the attached word file for the settings. The Languages field comes and goes off immediately on the Knowledge Bases UI. Unless I select the 'languages' in the filed and save / update. The learning task will not get over. A bunch of thanks in advance. Cheers
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02-11-2024 11:10 PM
Resolved.
I had made a stupid mistake. It should have been "true" in lower case. The allowed me to populate the field "Languages" on the knowledge base form.
But, then I could not see a list of language choices.
Next, I needed to add Type "List"
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3 weeks ago
I'm on the same lab. This is great to know that we need to navigate here and set these to complete the lab, but how do you navigate to both of these pages?
Does anyone?
