Unable to add “Languages” field in the Knowledge Base form in Lab Instance of ServiceNow.

PAWANK · ‎02-11-2024

Unable to add “Languages” field in the Knowledge Base form in a Lab Instance of ServiceNow.

The languages field has been selected in “Form Layout”.

The languages field has been selected in “Form Design”.

System Properties of glide.knowman.translation.enable_translation_task also set to TRUE.

PAWANK · ‎02-11-2024

Resolved.

I had made a stupid mistake. It should have been "true" in lower case. The allowed me to populate the field "Languages" on the knowledge base form.

But, then I could not see a list of language choices.

Next, I needed to add Type "List"

Aman Kumar S · ‎02-11-2024

Glad it can be resolved, mark the response as correct so it ends up in solved queue.

Best Regards
Aman Kumar