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Unable to add “Languages” field in the Knowledge Base form in Lab Instance of ServiceNow.

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PAWANK
Giga Expert

‎02-11-2024 07:52 PM

Unable to add “Languages” field in the Knowledge Base form in a Lab Instance of ServiceNow. 

The languages field has been selected in “Form Layout”.

The languages field has been selected in “Form Design”.

System Properties of glide.knowman.translation.enable_translation_task also set to TRUE.

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PAWANK
Giga Expert

‎02-11-2024 11:10 PM

Resolved.

I had made a stupid mistake. It should have been "true" in lower case. The allowed me to populate the field "Languages" on the knowledge base form. 

PAWANK_0-1707721787681.png

But, then I could not see a list of language choices. 

Next, I needed to add Type "List" 

PAWANK_1-1707721817721.png

 

 

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Aman Kumar S
Kilo Patron

‎02-11-2024 11:38 PM

Glad it can be resolved, mark the response as correct so it ends up in solved queue.

Best Regards
Aman Kumar
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