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3 weeks ago
I've received the following unexpected email from SURF@servicenow.com:
Subject: Allow Kiosk Camera Access
Body: Hi <name>,
An application on the kiosk requires the use of the device camera for kiosks: VMS kiosk for Boston. Please open Kiosk as the Kiosk Operator and allow camera access. This will allow Kiosk to function with all camera related capabilities.
Thank you,
ServiceNow Workplace Services team
I'm concerned for a few reasons:
1) We don't use Kiosks,
2) We don't have anything setup in Boston.
3) We are just a normal customer (not a partner etc.) so the email sender (SURF) doesn't seem like it's meant for us.
Could this be of any concern, or is this just a system error that sent this email to the incorrect recipient?
Solved! Go to Solution.
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3 weeks ago
On HI Support page it now has a banner:
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3 weeks ago
Someone from my company got this email. I am guessing it was a mistake but I am checking with our account team.
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3 weeks ago
We also received this for our tenant, and have no knowledge of a kiosk system.
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3 weeks ago
Someone from my organization also received this email notification.
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3 weeks ago - last edited 3 weeks ago
Hello @davidschull
Ignore - As per ServiceNow "If you received an email titled "Allow Kiosk Camera Access," please be advised that it was sent in error and should be disregarded. No action is required on your part."