What to do after Earning the Certified System Administartion (CSA) Certification

[OlaD1]

Hello ServiceNow Community,
I recently earned my Certified System Administrator (CSA) certification (April 7, 2025)!
I'm passionate and love building a career in the ServiceNow ecosystem and I'm right now seeking entry-level opportunities or internships where I can contribute, learn, and grow.

A bit of me:

Certified in ServiceNow System Administration

Conversant with workflows, catalog items, scripting basics, and platform customizations

Very eager to work in a collaborative environment and learn from experienced professionals and experts on ServiceNow.

I would love to hear about any companies hiring ServiceNow freshers.

I would welcome suggestions on where I can apply as fresher (career portals, companies, etc.).

Helps and tips to make my profile and resume stronger and stand out or any projects I need to complete to stand out.

I would greatly appreciate any advice, leads, or guidance or better still a mentor!

Thank you.

[Dr Atul G- LNG]

Hi @OlaD1 

As a ServiceNow trainer, I’m happy to share my input on this. I agree and appreciate that you’ve completed the CSA exam and a few other modules, but the reality is different. The market is looking for more and more modules in your CV, which means you need to learn more products and add them to your portfolio. For example, focus on ITSM, GRC, HRSD, CSM, or SecOps.

Currently, the training is free, which is a great benefit, but the real challenge is getting hands-on experience. For that, the community is the best place to start. Spend time engaging with the community—at least 1 -2 hours daily—seeing what members are asking and responding to them. Soon, your skills will be upgraded, and you’ll gain confidence.

Also, get a good grip on scripting because, for a developer, scripting is essential. Take courses, and there are many exercises available on developer.servicenow.com to practice scripting. That’s the best way to build your portfolio, mate.