Xanadu User Experience Preferences

[jMarshal]

Hi all - just finished upgrading to Xanadu this weekend and one of the features I was looking forward to, is not available and I'm not sure why...

...in my PDI and on release notes, I should have a User Experience option to set my default landing page (see screenshot below):

...but for some reason, I do not see this:

...I can set the sysproperty for "glide.ui.polaris.on_off_user_pref_enabled" to False and the "turn off Next Experience" toggle will go away, leaving "Enable Analytics" all by it's lonesome...

I searched sys_properties.list on my PDI for a glide.ui. property that may be related to this, but cannot find anything. Does anyone know how to configure this, so I do not need to open a case with Now Support?

To my recollection, this was advertised as an "on by default" out-of-the-box feature in Xanadu...so it is odd that it is just nowhere to be found on my instance.

[Nikhil Bajaj9 · Accepted solution]

Hi Marshal,

I found some info, see if these can solve your issue:-

Please check if - glide.next_experience.user_selected_landing_page_enabled -- property is true or not. As it should be True to display this option. 

More details can be found here:-

https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/navigation-and-ui/...

https://www.youtube.com/shorts/g1bE4NyuRlk?app=desktop

https://docs.servicenow.com/bundle/xanadu-it-service-management/page/product/service-operations-work...

https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/navigation-and-ui/...

and in my PDI I can see it:-

Regards,

Nikhil Bajaj 

[jMarshal]

TYVM! -- the sys property was missing in my instance. I was pretty sure that was my problem, but I couldn't find the right one in my PDI. I have now exported "glide.next_experience.user_selected_landing_page_enabled" from my PDI and imported into my production instance and logged back in...BOOM, exactly what I need! 😎 Thanks again

[Nikhil Bajaj9]

Always welcome.