ServiceNow Community

Scheduled JOB Script for the Change Request

Hi, I'm using the script below, which is not working. Can anyone help me with the script to trigger the notification for the belowA notification has to be triggered 1 workday after the planned end date of a change is reached, and the Change Type is N...

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RITM total duration calculation

I'm using the Before Insert and Update BR to calculate the RITM total duration for Closed Complete RITMs, but the scripts below work only for RITMs with approvals, not for those without. The RITM, which has a duration of 55 seconds, has the approval ...

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What OOTB Widget will support my scenario

In Portal I want to show the applications in the tile format which contains Title,Description,Favorite,Open and Request access links. Which OOTB Widgets will fulfill this requirement?

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Cell color highlighting in list visualization unavailable after Zurich?

Previous to the Zurich upgrade, I was able to create a list visualization and set up complex cell value highlighting rules, such that certain fields would turn green or red based on the value in that field for that visualization. After Zurich, I do n...

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color highlighting
deprecation
list visualization
Platform Analytics
Visualization
Zurich

Scheduled report ends in error

How can I be alerted when a scheduled report ends in error or does not run at all?

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Create Checklist for Fulfillers on SC Task

Hi I would like to make a check list available to fulfillers but only for specific users / groups. I would like to do this using a View and only make that view available to limited users. Can I limit views in that way easily? Thanks in advance.

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Show demands that where the note have not been updated.

Hi, I would like to build a report that shows demands where there has been no Journal Entries in 14 days. I tried to base the report on the sys_journal_field table but that table does not display as an option. Thank You

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clicking the report should open in workspace

Hi All,when a pie/single score report is clicked, can we open the data in workspace instead of platform? Is it possible? Thanks!

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Requestor and Fulfiller license requirement

This requirement is about requestor and fulfiller license. As per below scenario I want to know whether User B will require fulfiller license or not. This is custom app build in App engine. User B is a member of Group B Scenario - User A create a rec...

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Custom License Metrics

how to send notification when kb article is going to expire in 15 days and 1 month

Hi Team,please suggest how to configure notification which should trigger 1 month and 15 days before expiry date(valid to) notification should trigger to contributor, approver manger and ownerFYI OOTB we have one month notification but we are not us...

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Flow Designer

Error when commit a Updated Set, " Could not find a record in sys_hub_category for column category referenced in this update"

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Table data export

Hello Team, we have one table (hr_mapping) there are 80k + records in prod instance we want export & import this records into our lower instance can anyone suggest the best way to achieve this any schedule job script..? kindly help me in the script ...

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Business Rule

I am using current.setAbortAction(true) in a Before Business Rule and displaying a custom message using gs.addErrorMessage().While my custom message displays correctly, ServiceNow also shows a system-generated message “Invalid update”.Is there any wa...

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GlideRecordSecure cannot update HTML field on custom table, but GlideRecord works

Hi Community,We are trying to update an HTML field on a custom table using a script include.When we use GlideRecord, the update works as expected.However, when we switch to GlideRecordSecure, the update does not work.What we have already checked/trie...

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Why is g_scratchpad used in onSubmit Catalogue Client Script?

I've just been looking at the onSubmit below Catalogue client Script: function onSubmit() { // If we already validated, continue if (g_scratchpad.isFormValid) { g_scratchpad.isFormValid = false; return true; } // // get the ...

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