The August 2024 release of Service Bridge introduces a new set of features including Service Bridge configuration versioning, support for mismatched provider-consumer application versions, and introdu...
If you are using Service Bridge make sure you bookmark KB1571549 and refer to it when you have questions or issues. This knowledge article is a great reference for anyone who is troubleshooting issues...
One of the powerful outcomes of using Remote Record Producers (RRP) with Service Bridge, is that once a consumer submits an RRP, you will collect structured data that can be used to automate your work...
Join us at the most intelligent Knowledge ever! We have an action packed three days for the Technology Provider industry, from inspiring keynotes to insightful breakout sessions, comprehensive product...
Did you miss the recent webinar -An in-depth look at the Washington DC release for Technology Providers? No problem - You can watch it on-demand now. Hear from our top product experts Romit Ghose and ...
The Service Bridge Remote Task Definition allows an admin to specify what fields are to be passed back and forth between a connected Provider and Consumer using a Remote Task. Transforms can be specif...
In the Washington DC release, we are launching several exciting new features to enable technology providers to accelerate speed to market for new solutions and reduce costs while delivering seamless e...
A common question asked is how to move Service Bridge configuration from a sub-prod instance to a production instance. Below are some best practices for Service Bridge for Providers and Consumers when...
In the February ServiceNow Store release, version 1.1 of Service Bridge for Providers and Service Bridge for Consumers was released. In this release there were several highlights: New Consumer Registr...
Work Notes Synchronization for Remote Task is not supported Out Of The Box (OOTB) in Service Bridge. However there are situations where Providers want to be able to synchronize "Work Notes" in additio...
This fourth article in our series of Service Bridge best practices will walk through the installation of the Service Bridge consumer application – Service Bridge for Consumers. For an introduction to ...
In the third installment in this series of Service Bridge articles, we will cover the registration and onboarding of a new Service Bridge consumer. For an introduction to Service Bridge and instructio...
This is the second in a series of Service Bridge articles. The first was Migrating from the Legacy Service Bridge Applications, and was aimed at helping current Service Bridge customers upgrade to the...
07/19/2024 UPDATE: The August 2024 release of Service Bridge introduces a new set of features including Service Bridge configuration versioning, and support for mismatched provider-consumer applicatio...
