Conditionally send a field to sync in Service Bridge
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06-06-2025 03:36 AM
What's the recommendation for conditionally sending a field to Sync in Service Bridge?
For example, upon a Change being approved in the Provider instance, we need to tell the other instance that the Consumer has had a Change approved.
Naturally if the field exists only in the Consumer instance, you can't use virtual fields to conditionally sync it (unless you transform using object_data.parent.change_approved?)
Is the recommendation to use a transform or Service Bridge scratchpads?
Thanks
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06-12-2025 07:14 AM
This is an area where the documentation is lacking. Answered here:
https://www.servicenow.com/community/developer-forum/is-it-possible-in-service-bridge-to-map-between...