Conditionally send a field to sync in Service Bridge

tommccloud
Tera Contributor

What's the recommendation for conditionally sending a field to Sync in Service Bridge?

 

For example, upon a Change being approved in the Provider instance, we need to tell the other instance that the Consumer has had a Change approved. 

 

Naturally if the field exists only in the Consumer instance, you can't use virtual fields to conditionally sync it (unless you transform using object_data.parent.change_approved?)

 

Is the recommendation to use a transform or Service Bridge scratchpads?

 

Thanks

1 REPLY 1

MattCD
Tera Contributor

This is an area where the documentation is lacking. Answered here:
https://www.servicenow.com/community/developer-forum/is-it-possible-in-service-bridge-to-map-between...