Service Bridge 1.1.0 Outbound problem

JosipK
Tera Expert

We have a problem with Service Bridge version 1.1.0

Everything was set up, and the connection was established. All the information "flows" correctly from the consumer, and can be seen on the provider side. But the problem is outbound from the provider. The attachment would be transferred to the consumer but nothing else (including comments).

On the provider remote task, outbound vars JSON is undefined:

<outbound_vars_json>undefined</outbound_vars_json>

 

We can not see any error in the setup, everything is active.

1 ACCEPTED SOLUTION

JosipK
Tera Expert

In the end, the issue was with Business rules, not with Service Bridge

View solution in original post

5 REPLIES 5

Hi Daniel,

 

Business rules were custom ones we created to transfer work notes, attachments, and comments created before the service bridge connection would be established.