Service Bridge for bi-directional integration for SCTASKs

[Ben6]

I would like to configure Service bridge to support a bi-directional integration for existing consumer catalog items → RITMs → SCTASKs.  
SCTASKs are currently created assigned to fulfillment groups (now to be offloaded to provider groups)

The provider and consumer instance are currently connected with Service Bridge and a Remote Task Definition is creating a Remote Task in the provider instance with triggered in the Consumer instance.  However the Catalog Item variables are not on the Provider's remote task.  Other inbound fields are sent across the Service Bridge.

Goal:

Provider instance receives a copy/synchronized task containing all needed information including catalog variable values so their groups can fulfill them.

[Ben6]

I want to sync only the catalog task and not the RITM.  Were you able to send a task to the provider with the catalog variables?  

In the Consumer instance the Catalog Items and workflows are already exist and  I do not want to reproduce the catalog item as a Remote Catalog.  The idea is to allow users in the customer instance to continue using their existing catalog items.  Though Service Bridge, a corresponding task should be created in the provider instance for fulfillment.  

[G Vladimirova]

I was on old version of the plugin and have pressing deadlines, this is why we went with variables displayed with work note . I had a script which gets the variables with their information and add them as work note on the Provider , which then syncs with the Consumer. 

 The issue is that the variables live on the RITM itself  - in order to create a Catalog Task with variables you need to create a RITM in the consumer instance . If you have the variables on the consumer I would suggest to create a virtual transform which will

1. Create a RITM 

2. Get all the variables with their Label , sys id and values  

3. Create the m2m relationships in the consumer between RITM and Variables 

You will need a good understanding of the  relationships between RITM , variable sets , variables , variable types .

Another way to push this information will be with the Service Bridge Scratchpad - here keep in mind that the SB scratchpad has limited amount of data it can push from instance to instance