Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Timeline page on incident with sub items from metric_instance

Jason Thomas
Tera Expert

Hi All

 

I'm trying (without success) to create a timeline page with incidents as the main item and the state change metric as sub items.

Unfortunately the sub items require a reference field to the parent record, which is not present in the metric instance.

I have tried from the incident_metric database view with no real joy.

We're looking for a way to 'report' on incidents showing the time spent in each state

0 REPLIES 0