Currently, I'm trying a demo connection between Provider instance and Consumer instance. but currently the provider instance KMF is warming with stats below:
and this is my error message when I tried to connection:
Any expert can help me resolve it. Thanks & Best Regards.
hi @thoang93 - KMF is used during the Service Bridge registration process to decrypt the current OAUTH secret, but it is not always initialized and running correctly on an instance. Start with running the KMF health diagnostics -
On both the Provider and Consumer instances, while logged in as Admin:
- Assign the sn_kmf.admin role to the admin
- Navigate to All > System Security > Key Management Administration
- Select System Administrator from the Available Users list and choose the right arrow to move System Administrator to the Selected Users list.
- Click Save
- Log out of the instance and then log back in as Admin.
- Navigate to Key Management > Health (Diagnostics). The KMF Health Diagnostics will automatically run.
- Ensure that the health check passes (this may require refreshing the report multiple times)
If the KMF health check does not pass, or this does not resolve your issue then you should contact support and let them take a look.
...phil
