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How to call external APIs from Servicenow Order management

Gargichatterjee
Tera Contributor

In my usecase, I have configured the product catalog. After decomposition, all the CFSs and RFSs are available in Order details. Now from the RFSs/Order management, I want to initiate an workflow so that third party APIs can be called. How can I do that?

11 REPLIES 11

Do you have any example to show please?

Gargichatterjee
Tera Contributor

Hi,

 

I have implemented it using the decision tables and it worked. Thanks