▶️ Watch the on-demand webinar 'What's New in the Australia Release for Telecom'

 Want to learn more about the Australia release for Telecom?▶️ Watch the on-demand webinar here

What's new in ServiceNow's Australia release for Telecom

Watch the on-demand recording of 'What's new for Australia release in Telecom' here.The Australia release brings AI intelligence across the telecommunications service lifecycle. New innovations span s...

Inviting Professionals from Telecommunication: Join Our Telecom Research Participant Pool!

We’re inviting professionals from Telecommunication to join our ServiceNow Telecommunications Research Participant Pool - a community of telecom professionals whose insights help build smarter, more u...

Calling Professionals from Telecommunication: Join Our Telecom Feedback Participant Pool!

We’re inviting professionals from Telecommunication to join our ServiceNow Telecom Feedback Participant Pool - a community of telecom professionals whose insights help build smarter, more useful tools...

ServiceNow and Legacy Inventory Vendor Integration: Data Extraction & Synchronization

Background A lot of legacy inventory vendor platform was built on a generalized system, which closely resembles ServiceNow (SN) in architectural flexibility and extensibility but uses outdated technol...

REVOLUTIONIZE TELCO SERVICE OPERATIONS USING SERVICENOW

OverviewThe telecommunications industry is experiencing exponential growth in data traffic, diversification of services, and increasing customer demands. These factors present significant operational ...

What’s New in ServiceNow’s Q2 Telecom Release

ServiceNow’s May Q2 Store Release brings AI front and center for Telecom—with the launch of Customer Success AI Agents that are reshaping how service providers manage customer success. Part of the Tel...

🎬 On-demand webinar now available - Discover What's New: ServiceNow Yokohama Highlights for Telecom

In case you missed it, there's no need to worry! The Telco Yokohama webinar is available on demand, allowing you to explore the latest Telecom innovations introduced in the ServiceNow Yokohama release...

Adding a Related List to the Network Site form in TNI

What's new in Yokohama release for Telecom - Strategic Portfolio Management for Telecommunications

Align strategy, planning, and delivery to accelerate and realize value faster with ServiceNow Strategic Portfolio Management for Telecommunications Today's organizations must be prepared to face unexp...

What’s new in ServiceNow's Yokohama release for Telecom

The latest ServiceNow Yokohama release introduces several exciting innovations for Communication Service Providers (CSPs) looking to harness the power of AI and automation to grow revenue, automate op...

Telecommunications Network Inventory (TNI) Yokohama Release - Product Features

Watch an overview and demo of the latest features in TNI's Yokohama release, including: 1. Network Site UI 2. Design & Assign - Playbook Experience 3. Logical Composite Model Support

TSOM Discovery - discovery via connecting to Vendor NMS

Hello everyone, and welcome to the 3rd installment on the new TSOM Visibility capabilities coming out at February 2025. In my last blog - TSOM Discovery - inventory discovery from elements, I've focus...

What’s New in November 2024 Store Release: Field Service Management for Telecommunications

Transform Field Service Operations with ServiceNow Field Service Management for Telecommunications Field Service Management has become crucial for telecom providers in a highly competitive landscape o...