Inflight Order Change - Contact

[MolayD21]

Dear members,

As per OMT product documentation, NOW OMT supports amending contact information.

Is it only for Order Line Item Contact (sn_ind_tmt_orm_order_line_item_contact) or also applicable for Contact (customer_contact) which is mainly tied to Customer Order?

Thanks,

Molay

[ShashankInamdar · Accepted solution]

Hi @MolayD21 ,

The OOTB Inflight change for Contact is supported for Order Line Item Contact Change.

You should be able to extend the capability to define new Inflight Change Type - say, 'Order Contact'. For this you will need to define a new change type in the table 'Inflight Change Type' and create a new Business Rule to affect the change similar to the OOTB BR - 'Capture Contact Inflight Changes'.

Regards

Shashank