Installed the Telecommunication Open APIs in my developer instance but cannot find the API endpoints

[jvanrooijen]

We want to expose TMF Open APIs on our ServiceNow environment.  So, I saw reference to the Trouble Ticket Open API being part of the Telecommunication Open APIs application.

In a new developer instance, I installed the Telecommunication Open APIs application and then could not figure out where the new API endpoints are; or really anything that this new application does; doesn't seem to add any endpoint or application or anything new in the menus.

I was reading some older articles and discussions, amongst them this article about DYK: Create your TMF payloads in simple steps.

https://www.servicenow.com/community/telecom-articles/dyk-create-your-tmf-payloads-in-simple-steps/t... 

and it refers to finding the API endpoints in the REST API Explorer under the namespace sn_ind_tmt_* and others say it is now under sn_tmf_api 

But my instance does not have either of them. 

Where shoud I be looking?

[aizawaken · Accepted solution]

Hi @jvanrooijen  

I just tested on my PDI, and I could find "sn_tmf_api" related APIs in REST API Explorer as below.

From OOTB PDI, I installed 2 plugins as below:
1. TMF Open API Plugin

2. Order Management for Telecom, Media, and Tech

But still I could not find "Trouble Ticket Open API", so I installed one more Plugin as below:
3. Customer Service Problem Management

Then, finally I could find "Trouble Ticket Open API" in my PDI as below:

Is this what you are looking for?

[jvanrooijen]

Thank you @aizawaken 

That is exactly what I was looking for.  The documentation has a tab for dependencies, but in my browser that doesn't go anywhere, dono if I'm blocking pop-ups or somehting

https://store.servicenow.com/sn_appstore_store.do#!/store/application/1cee313b433031105029d1529ab8f2... 

but with your help, I'm well on my way, so thank you.

:-j