Issue with TMF 637 - Product Inventory API. Unable to Insert Inventory for Services and Resources.

Jordan47
Tera Contributor

The TMF 637 Product Inventory API enables you to post records into the product inventory (sn_prd_invt_product_inventory) table, however the limitation seems to be it will only post product inventory records tied only to product specifications (and not service and resource specifications).

The challenge I see is how do we post product inventory records tied to service and resource specifications? I do not see a TMF nor OOTB API to do so? Is the expectation to build a custom integration for this purpose?

What is confusing, is that the 'POST' method within TMF 637 implemented by SN can reference the product inventory records for the resources and services, but how do we insert them in the first place from an external system?

API Ref Link:
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/pr...

1 REPLY 1

renatobotto
ServiceNow Employee
ServiceNow Employee

maybe for Resource, this will help:

 

and

Open API