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Glide_var field types

Hi Everyone, Can anyone help me understand how can we parse glide_var type fields and separate their values. Only information I can find on internet is this link. https://www.jds.net.au/glide-variables/ We need to store the values from this glide_var...

Uday16 by Tera Contributor
  • 2636 Views
  • 3 replies
  • 10 helpfuls

Resolved! TMF 642 - Alarm Management Open API

Hi All, I need help in using TMF 642 plugin in ServiceNow. We basically want to register our ServiceNow instance with 3rd party network monitoring tool who is using TMF 642 APIs and sending alarms in TMF format. As per the process to receive the alar...

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Resolved! SMS Alerts from Servicenow

Hello Team, We are looking for the process where user will receive the SMS alerts from servicenow when cases are opened/closed, can someone please provide me with the steps to implement the same. Thanks in advance. Prudhvi

Convert regular JSON to TMF formatted JSON

Hello, We will be receiving a nonTMF/custom JSON payload from external system(s) that we need to convert to TMF format(in our case TMF622 format) . What's the best way to attain this ? Creating a scripted REST API or Transform Map seems to be the onl...

snowdev8 by Tera Expert
  • 936 Views
  • 3 replies
  • 0 helpfuls