Quote line items could not be created error message

[Kavushick p]

I am facing an issue in Sales and Order Management while creating quote line items.

Steps followed:
1. Navigate to Quotes module
2. Redirected to the Catalog tab
3. Select a product offering/catalog item
4. Fill all mandatory characteristics
5. Click on Add / Customize (order action)

Issue:
After clicking Add/Customize, the system throws the error:

"Quote line items could not be created"

Additional observations:
- Instance is domain separated
- Error logs show failures from OpenStateConfigInstanceUtil
- Error message seen in logs:
 TypeError: Cannot read property 'node_path' from undefined
- Source observed: sn_prd_pm

Has anyone faced a similar issue related to:
- domain separation,
- product specification/characteristic configuration,
- product offering hierarchy,
- or SOM quote line creation?

Any suggestions or resolution pointers would be very helpful.

Thanks!

[Mark Manders]

You need to provide more information. Just an error message doesn't tell us what you are doing, from what module(s), any customization, etd.

What troubleshooting did you already do?

[Kavushick p]

Check now once , Thanks

[ronewa Lidevhel]

Hi,
Im experiancing the same problem and im suspecting that its OOTB because i even move my update sets to PDI but still getting the same error but i dont understand why in my company dev its working

[Mohammed8]

Hi @ronewa Lidevhel ,

Thanks for reply. Facing same issue on company dev instance too? any idea? can it be plugin issue?