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Quote line items could not be created error message

Kavushick p
Tera Contributor

Kavushickp_0-1778568307284.png



I am facing an issue in Sales and Order Management while creating quote line items.

Steps followed:
1. Navigate to Quotes module
2. Redirected to the Catalog tab
3. Select a product offering/catalog item
4. Fill all mandatory characteristics
5. Click on Add / Customize (order action)

Issue:
After clicking Add/Customize, the system throws the error:

"Quote line items could not be created"

Additional observations:
- Instance is domain separated
- Error logs show failures from OpenStateConfigInstanceUtil
- Error message seen in logs:
 TypeError: Cannot read property 'node_path' from undefined
- Source observed: sn_prd_pm

Has anyone faced a similar issue related to:
- domain separation,
- product specification/characteristic configuration,
- product offering hierarchy,
- or SOM quote line creation?

Any suggestions or resolution pointers would be very helpful.

Thanks!

7 REPLIES 7

Install"sn_contract_ent_wf

" this plugin it will work

Hi @ronewa Lidevhel

Thanks, will check and let know.

Do you have list of plugins which will be required for quote/lead/opportunity.

Can u share it here or any docs link will also help.

 

Thanks

ronewa Lidevhel
Tera Contributor

Install"sn_contract_ent_wf

" this plugin it will work