TMF API equivalent for Service catalog request

Gunapriya B
Tera Contributor

Dear Community,
A
s a beginner in ServiceNow, I am currently in the process of trying to locate the TMF API for catalog requests that are stored in the SC_Request table. I have been searching for a direct TMF API but have been unable to find one thus far.

I have come across information on TMF622, TMF641, and TMF633, which are related to service order, product order, and service catalog management APIs. However, I have not been able to find a direct TMF API specifically for catalog requests.

I would greatly appreciate it if anyone in the community could provide me with  information on how to access this specific API and any sample payload request would be much more helpful.

 

Thank you in advance for your time and support.

2 REPLIES 2

aizawaken
Tera Guru

Hi Gunapriya,
I am also a beginner of ServiceNow, but let me try to ask your question.

You wrote:

>> I am currently in the process of trying to locate the TMF API for catalog requests that are stored in the SC_Request table. I have been searching for a direct TMF API but have been unable to find one thus far.

 

I think that "sc_request" and "sc_req_item" are not related to TMF defined catalogs named "Product Offering Catalog", "Product Catalog", and "Service Catalog".
But the catalog with using the tables of "sc_request" and "sc_req_item" is related to ServiceNow defined one.

It might be described in the link as below:

https://www.servicenow.com/products/it-service-automation-applications/service-catalog.html?state=se...

 

Again, Service Catalog of TMForum defined is different from that of ServiceNow defined,,, so there is no TMF OpenAPI related to "sc_request" table, I guess.

However, I have not been able to find a direct TMF API specifically for catalog requests.

That's the reasons why you are not able to find a direct TMF API for "sc_request".


Is this answering to your question,,,? 

aizawaken
Tera Guru