About change test language

zhangzhen12910 · ‎09-24-2023

Hi!

I have successfully completed the CSA exam by Japanese Language.

I want to change my exam language to English on [Certification Exam Language]

after that my certification will be still OK?

Do I need to change my Webassessor Japanese account to English account?

Webassessor Email Address

Dr Atul G- LNG · ‎09-25-2023

I doubt you can make any changes as exam has been done. You can give try by changing the language in web assessor or log a case to SN for support.

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Dr. Atul G. - Learn N Grow Together
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zhangzhen12910 · ‎09-25-2023

@Dr Atul G- LNG

Thank you for replying.

I already got CSA by Japanese Webassessor account, but I want to get next certification CAD by using English Webassessor account.

so , I would like to know if I change my exam Language to English my CSA certification will be still in my ServiceNow account?

When I take next exam , the exam language will be English?

Best Regards

Dr Atul G- LNG · ‎09-26-2023

Hi @zhangzhen12910

I am not sure about this. I request you please check with Web assessor support team & log SN case for certification part.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Nivedita Patil · ‎09-27-2023

Hi @zhangzhen12910 ,

Please refer the below article.

https://nowlearning.servicenow.com/lxp/en/credentials/change-your-preferred-certification-language?i...

Mark my answer correct and helpful if helps you.

Thanks,

Nivedita Patil.