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01-02-2024 10:47 AM
Hello Community,
I am trying to get myself start with SysAdmin training, but it's proving difficult.
On the very first assessment task 1, it asks:
Task Instructions:
1. Impersonate 'Platform User'.
2. Set your instance preferences to show date and time formats on forms.
3. Set your instance preferences to show help tips on forms.
I have performed each tasks via instance, and when I press Validate, it always gives me 'Failed' result.
Thank you
Matheus.
Solved! Go to Solution.
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01-03-2024 09:48 AM - edited 01-03-2024 11:56 AM
Try to save it from the platfrom User role itself and try to validate once. if not working, try with another platfrom user.
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

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01-03-2024 10:08 AM
Hi Matheus,
Thanks for the screenshots; I think I see the issue! It looks like you're impersonating Abel Tuter when you should be impersonating a user whose name is 'Platform User'. See below:
Please let me know if this solves the problem.
Simon
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01-03-2024 09:48 AM - edited 01-03-2024 11:56 AM
Try to save it from the platfrom User role itself and try to validate once. if not working, try with another platfrom user.
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

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01-03-2024 10:08 AM
Hi Matheus,
Thanks for the screenshots; I think I see the issue! It looks like you're impersonating Abel Tuter when you should be impersonating a user whose name is 'Platform User'. See below:
Please let me know if this solves the problem.
Simon
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01-03-2024 12:12 PM
Thank you so much!
I was overthinking the 'platform user'. You guys are awesome, thank you very much!

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01-03-2024 04:30 PM
You're welcome @MatheusSantos - best of luck with the course.
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01-03-2024 03:33 PM
It happens! good luck for rest of the mission! @Simon Hendery - you are always helpful!
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !