Can't claim coupon for CAD

[AishwaryaR50038]

Candidate is not associated with voucher. Your Now Learning and Web assessor accounts must need mapped correctly in Now Learning. If you need help linking accounts submit a case to ServiceNow

Even my web assessor account is linked (my personal email) in the now learning portal which is created with my organization Email .I am still not able to claim the voucher .Kindly respond.

[sushantmalsure]

This is weird. 

As it says kindly submit the case to ServiceNow to get faster resolution.

[dgarad]

Hi @AishwaryaR50038 

Go to your Now Learning account and click on your profile.

then map your  Web assessor email to the Now Learning account.

[AishwaryaR50038]

I have already linked my web assessor mail as my personal mail in the now learning portal i am still not able to fix this issue and every time i apply the voucher it shows the same comment given below.

Candidate is not associated with voucher. Your Now Learning and Webassessor accounts must need mapped correctly in Now Learning. If you need help linking accounts submit a case to ServiceNow.

[dgarad]

@AishwaryaR50038  then you can create a case in now learning portal.