Prerequisite for Certification?
I started working on Customer Service Management certification exam. Is the ServiceNow Administration Fundamentals/CSA a required prerequisite for the certification?
Forum Posts
Resolved! Doubts on exam retake
hi everyone,i took the CSA exam(Washington version) on 4th Jan 2025. as i failed on that exam i want to retake it.but the exams on the Washington version last date is over (7th jan 2025).the next version exams will be on the xanadu and the registrati...
Resolved! HELP: Certified System Administrator Voucher (Expires)
Hi All, I am facing an issue with the "Certified System Administrator Voucher" where I am not able to claim (Expires Tomorrow it due to 2 things. I started new in ServiceNow Jan 2024. At the time I did the know learning training path. I was told to ...
Delta exam 2025
Hi ,I would like to check anyone has taken delta exam for CSA(Certified ServiceNow administrator) and ITSM for 2025 , Pls can you share the question if anyone completed. Thanks in advance Regards ,
NL resource to study Currency, Prices, FX Currency, Conversion Rates from scratch
Could anyone help me finding a good training resource to learn about Currency, Prices, FX Currency, Conversion Rates from scratch? (not related to a particular ServiceNow product).I went through the product documentation but I am still lost. I would ...
Resolved! Problems with lab exercise SPM Implementation course
I'm working on the lab SPM Financials configurations Lab 2.1 where I'm stuck on the Story - STRY020102As a theme park manager, I want the labor costs to be automatically broken downby the values of an attribute called Cost Category, which is selected...
PSDS Essentials Lab Question
Hi all,I'm doing the Lab 1 exercise of Public Sector Digital Services Essential course. I've followed all the steps one by one. However, at the end of Lab 1, I still can't see the Constituent Information tab after I've created a new interaction and s...
I passed my CSA exam on January 17, 2025. The results are updated in Pearson VUE and Servicenow cred
Exam Name : CSADate of the exam passed : 17th January 2025I completed my CSA exam on Friday, January 17, 2025, and passed the exam with the help of ITExamslab. The results have been updated in Pearson VUE and Servicenow credentials; however, I am sti...
What is the fee for CAD ?
Asking for a friend ..!I don't work in any company and i finished CSA. I wanted to do CAD and in the eligibility for CAD voucher is showing 500 USD. The question is if i pay that and finish the training , do i need to also pay 300USD or something sep...
Reporting on all tickets touched by a user/group
I'm looking to write a report that details where an individual/team have 'touched' a record. e.g. a 3rd line team wants to see all records that they've spent time on. Whether they did the work and close it, or simply provided advice back to 1st ...
Partner Pre - Sales Specialization: Governance, Risks & Compliance?
I need to find requirements/cost for the Partner Pre - Sales Specialization: Governance, Risks & Compliancebut cannot find anything anywhere on any kind of Parnter Pre-Sale or Partner Sale Specializations. Any assistance is greatly appreciated!
Resolved! Passing the CSA exam!
Without a doubt, the CSA exam was one of the toughest I’ve tackled so far! Having completed several certifications before, this one truly raised the bar. The exam was heavily focused on core topics like ServiceNow's architecture, ITSM processes, and ...
Issue in ServiceNow SSO - NowLearning
Dears, I am facing an issue in login to the now Learning. After providing credentials, it is throwing an error. PFA for more information on the error. Thanks,Abdul Fathah.
Resolved! CSA
Hi,I'm planning to take the CSA test in January and I have a voucher that expires in February. Should I claim and schedule the date now, or can I do it on the same day I plan to take the exam?
Passed CSA Exam Last Night with Success!
I’m thrilled to share that I passed the CSA (Certified Systems Administrator) exam last night with flying colors! I’ve been silently following this community, gathering all the advice and tips without saying much, but now I feel it’s time to give bac...
