cannot login to university

GeorgiosS · ‎10-11-2025

Hello. I have been trying to login to ServiceNow University but every time I do the page just keeps refreshing indefinitely. This is the link it shows me:
"https://learning.servicenow.com/now/lxp/home?auth_failed=true&id=lxp_landing_home"

I haven't used the service for quite some time now, any help would be appreciated.

AndersBGS · ‎10-11-2025

Hi @GeorgiosS

have you tried to clear the cache and a different browser? Have you notified the scheduled maintenance ?

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

AndersBGS · ‎10-11-2025

Hi @GeorgiosS

have you tried to clear the cache and a different browser? Have you notified the scheduled maintenance ?

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

GeorgiosS · ‎10-12-2025

Hello,

Yes I have cleared the cache and tried a different browser but I get the same thing. I will try again after the server maintenance.

T56Blessed · ‎11-15-2025

@GeorgiosS Has your login issue been resolved? I am experiencing the same problem. I have tried multiple browsers, cleared my cache and browsing history, and also contacted ServiceNow, but to no avail. It's quite frustrating.