Configure the CMDB Micro-Certification Simulator Task 03 Issue
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3 weeks ago
I am unable to run my script and get the message shown in the course under the Task 03 section. When I first run the script, the log message should say that my Mongoose Web Server application was inserted, but I'm getting an 'Abandoned' error instead. My Task02 task validated and everything was done correctly. I copied the whole script in the link provided.
Do I need to change anything to the script? I'm stuck and not sure what went wrong. Thanks.
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3 weeks ago - last edited 3 weeks ago
1)
- Navigate to CI Class Manager
- Locate your Mongoose Web Server class.
- Check the exact string for the table name
Point1 -> If your class table was named u_cmdb_ci_mongoose_web_server but the script provided by the course is hardcoded to look for a different naming format (like u_mongoose_web_server), the script payload will fail.
Update your background script to match your actual database table name exactly.
2)
- In CI Class Manager, open the Mongoose Web Server class.
- Under Identification Rule, ensure you have an active rule named exactly as specified in the course
Point2 -> Verify that the Identifier Entries are correctly set up .If the identifier entry is completely blank or missing, the IRE will throw an "Abandoned" status.
3)
- Navigate to the Mongoose Web Servers list view in your application navigator.
- Delete any incomplete, duplicate, or unclassified trial entries created during failed background script runs.
Point3-> check the background script with correct table name/reference ->run it again
Refer: Configure the CMDB Micro-Certification Simulator (Available on Now Learning)
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago - last edited 3 weeks ago
Both 1 and 2 are correct. My Mongoose Web Server shows under the CI Class Manager hierarchy list.
3 - I deleted all entries that were failed background scripts, but I have one that I'm not sure is failed/incomplete.
When I hover over the Results field, I get the screenshot in the black. I think the timestamp was before I started this section of the micro-certification though.