
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2023 03:28 AM
Hello,
I did buy the onDemand course of CSA and I was told that I dont have to pay extra for the exam when I buy the course. That is not the case now and the exam has an extra fee of 300$.
Can someone please explain it to me?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2023 03:47 AM
Hi @Community Alums,
As far as I know, the voucher was included in Instructor Led courses, not in on demand courses.
There may have been some promotions where the voucher was included.
If you feel this was a course where it was included, you should ask NowLearning Support to look into this.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2023 03:48 AM
Hi @Community Alums
Not aware when it has been started but if you work with partner company then you will get free training and got free voucher (based on your company agreement with SN) & if you are not working with partner company , you have to pay for both training and exam.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2023 03:48 AM - edited 09-27-2023 03:48 AM
Hi there,
Indeed with On Demand, the course does NOT include a voucher for the exam. It might have for a short while, for example last year there were free vouchers for a limited time period for certain exams. Though not at this moment. I do believe for ServiceNow partners there's a free CSA voucher.
Also be aware: its $300 + TAX.
Instructor Led courses do include the exam voucher. Though obviously, the costs for those courses are way higher.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-27-2023 03:55 AM
Hi @Community Alums ,
You have to pay 300 USD for course and 300 USD for voucher.
If you are working with partner company then only it will be free .
Mark my answer correct and helpful if helps you.
Thanks,
Nivedita Patil.